The Metrics You Need To Know to Measure Social Media Customer Satisfaction
(TheNextWeb article) Providing excellent customer service is one of the top priorities of ...
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Confessions of a site designer: ‘We’d like to see more trust’
(Digiday article) When publishers lack a clear strategy, often it’s their designers who ...
Why You’re Losing Design Proposals
(Co.DESIGN article) All that hard work for nothing! Here, 11 tips for winning ...
9 Ways Amazing Leaders Demonstrate Real Authenticity
(huffington post/inc article) Wouldn’t it be wonderful to live a truly authentic life? ...
The 3 Imperatives Of Authentic Branding
(Forbes article) People buy complete brands. They don’t buy product, packaging or the ...
Training the CMS
(alistapart article) Nothing brings content modeling to life like launching a shiny new ...
The Secret To Surviving An Unresponsive Client
(webdesigner depot article) Why do some clients stop communicating with us all of ...
Is Being Self-Taught a Realistic Aspiration?
(Creativebloq article) University courses can struggle to stay up-to-date – but can you ...
5 Tips to Great Public Speaking
(Inc. article) Becoming a legendary orator doesn’t just happen overnight. But you can ...